PRIVACY POLICY
At MyMedikoz, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, mobile app, or other services (collectively, “Services”).
By accessing or using MyMedikoz, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect different types of information depending on how you interact with our Services:
a. Personal Information
This includes, but is not limited to:
- Name
- Email Address
- Phone Number
- Date of Birth
- Medical Information, such as medical records, prescriptions, diagnoses, and other related data that you or your healthcare provider upload to the platform.
b. Usage Data
We collect data about how you use the Services, such as:
- App usage statistics
- Log files
c. Health Data
Since MyMedikoz grants users access to medical records, we may collect and store health-related data such as:
- Health history
- Doctor consultations
- Medical test results
- Prescriptions
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To allow you to access and manage your medical records securely.
- To communicate with you, including sending you updates, notifications, and customer support messages.
- To monitor usage patterns and perform data analysis to improve the Services.
- To comply with legal and regulatory requirements.
3. Sharing of Information
We do not share your personal information with third parties except in the following situations:
- With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
- Healthcare Providers: Your medical records may be shared with healthcare providers you connect with through the platform to ensure proper treatment and care.
- For Legal Reasons: We may disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting providers, analytics companies), but they are bound by confidentiality agreements.
4. Data Security
We take the security of your information seriously. We implement reasonable technical, administrative, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. You may request deletion of your information at any time by contacting us at support@mymedikoz.com.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data.
- The right to correct inaccuracies in your data.
- The right to request deletion of your data.
- The right to withdraw consent for data processing.
- The right to data portability.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to improve your experience on our platform and for analytics purposes. You can set your browser to refuse cookies, but this may affect how you interact with our Services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Effective Date” at the top of this page or through other appropriate means.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: support@mymedikoz.com
info@mymedikoz.com